Assuming an agent's identity for reports.

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  • Updated 3 months ago
I would like to have a pull down menu of the Agent's names that I work for on my paragon login page, so that I may choose them for certain reports without having to assume someone else's identity.  Assuming someone else's identity is time consuming and then I have to remember to assume my own identity after I am finished with what the Agent has requested.  Is there anyway to make this happen?
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Posted 3 months ago

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Photo of Sam Ficarrotta

Sam Ficarrotta, Official Rep

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Hey Teresa,   We will pass your suggestion and feedback regarding the assume identity process along to our Product and Dev teams for review. At this time there is no configuration we have that would change the current behavior.