Error after making a home search ???

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  • Updated 3 months ago
After making a search I get this
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chuck schneweis

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Posted 3 months ago

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Photo of Sam Ficarrotta

Sam Ficarrotta, Official Rep

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Hey Mr Schneweis,

Sorry to hear you are having trouble. 

So the reason you are getting that error is you are likely trying to associate that saved search with a Contact for the Collab Center or AutoNotifications. 
You can save searches with the Active/Hold Dont Show staus but you cannot do so if you try to associate it with a Contact. The reason being is that each association can select or exclude which statuses are allowed for notifications. In this case likely if you chose All ACTIVE in the Status field....it included the Active/Hold Dont Show sub status as well. 

Try editing your criteria and clicking the hourglass next to the Status field and unchecking that sub Status. 

Let us know if you run into any other issues.