Text Notifications

  • 2
  • Idea
  • Updated 2 months ago
  • Under Consideration
Due to several requests from clients to have properties texted to them as opposed to emailed, is there a way that we can send our contacts text notifications rather than email notifications?
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Julieann Thornsberry

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Posted 6 years ago

  • 2
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Bryan Burt

  • 95 Posts
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Julieann,

Thank you for your idea! Currently we are looking further into this and will update you on any progress towards implementing text notifications for clients. Your work order number is 110982-1

Thanks,
Bryan Burt
Black Knight MLS Solutions
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Paul Peddle

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Text Notifications for agents would be a great feature as well. I would especially find it helpful when a client favorites a property.
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Kat Smith, Official Rep

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Paul,

We are researching options associated with adding text notification features for agents and clients alike. At this time however this is not a feature we have.

If you would like to send clients text notifications there is a work around suggested by another user. When you have listings that you want to text you can e-mail them to yourself through Paragon and when you open the e-mail on your phone you can share the link with the client via text.
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Matt K

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Has this suggestion been revisited or can it be looked at again.  It would be a nice feature to send auto-text notifications.
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Mary Caskey, Official Rep

  • 153 Posts
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Hi Matt,

We did launch Share to Text functionality back in December 2019 and I did confirm that you do have this functionality enabled in your MLS.

First, you want to ensure your Mobile Account Settings are setup (Preferences > User Preferences > Mobile Account Settings)

Once you have your Mobile Account Settings set:
Run a search and find a listing(s) you want to text >
Check the box to select the listing >
Share (on the blue toolbar)>
Text


Once you select Text and new module will pop up where you can select the contact to text.


The outgoing text message includes the Agent’s name and mobile number along with a CollabLink hyperlink to view the listings. Note: Users must complete the Mobile Account Settings in Preferences in order to send text messages from Paragon.




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Matt K

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Right now, it can only be done manually.  Can this be setup to be automatically text the client when a listing matches their search?  Just like email notifications. 
(Edited)
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Mary Caskey, Official Rep

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At this point, we only offer the ability to manually text listing, it is not something we have for auto notifications. 
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Matt K

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:(
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Paul Peddle

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I'm not seeing the share feature... Is the share via text feature available now for New England Real Estate Network (NEREN)?
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Sam Ficarrotta, Official Rep

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Hey Paul
Share via text is showing as enabled for me in NEREN. Are you still not seeing it?
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Paul Peddle

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Thanks Sam, I do see the manual Share via text. Was looking for Collabortive Center searches to automatically send new listings via text vs email... but thankyou for reaching out.
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Sam Ficarrotta, Official Rep

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Hey Paul.....Thanks....yeah thats something that is not available at this time but we have heard the request and the Product team is reviewing. Thanks for the feedback.